International Customers
We supply media-fill test kits aligned with USP <797> practices to pharmacies and compounding teams worldwide. If your destination isn’t supported at checkout, our team can assist with quotations, pro-forma invoices, and shipping options by email.
Website shipping
United States, Canada, Spain, UAE
United States, Canada, Spain, UAE
Email orders & quotes
orders@ivqa.com
orders@ivqa.com
Phone support
(626) 629-0418 • Mon–Fri 8–4 PT
(626) 629-0418 • Mon–Fri 8–4 PT
How to Order from Outside Supported Countries
Simple 2-step process
- Email your request to orders@ivqa.com with product name(s), quantity, delivery country, and any timelines or documentation needs (e.g., pro-forma).
- We reply with options—availability, shipping approach, and a quotation or pro-forma invoice so you can proceed confidently.
Website checkout currently supports the United States (incl. territories), Canada, Spain, and United Arab Emirates. For other destinations, our team will coordinate the best path to fulfill your order.
Quotations, Pro-Forma Invoices & Documentation
For purchasing teams
We’re happy to provide formal quotations and pro-forma invoices on request. Your commercial invoice and packing details will clearly describe items for import processing. If you need supporting product information, see our Certificate of Analysis Search.
Shipping & Customs
What to expect
- Carrier & transit times: We’ll propose practical options based on destination and service level requirements.
- Duties & taxes: Import duties, VAT/GST, and brokerage fees are typically paid by the recipient per local regulations. Please verify any country-specific rules before ordering.
- Addresses: Provide full shipping details (company, street, city, postal code, country) and a contact phone number to avoid delays.
We’re Here to Help
Personal support
Have questions about kit selection, timelines, or documentation? Email orders@ivqa.com or call (626) 629-0418. Our team is happy to help you plan and place your order.